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  • PWC Names Elaina Ball as Next CEO/General Manager

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    October 29, 2020

    PWC Names Elaina Ball as Next CEO/General Manager
    For Immediate Release- Wednesday, October 28, 2020

    FAYETTEVILLE, NC--The Fayetteville Public Works Commission announced Wednesday the hiring of Elaina Ball as the utility’s next CEO/General Manager.

    Ball, who brings 14 years of utility experience to PWC, is just the 9th CEO/General Manager and first female leader in PWC’s 115-year history.  Ball will join PWC December 1 and succeeds David Trego who will retire December 31 after leading PWC since 2015.

    Ball comes to PWC from El Paso Electric where she served as Senior Vice President in Operations and Administration roles.  Since 2018, she oversaw functional areas of the Company including Power Generation, Power Marketing, T&D, Customer Care, Technology, Safety, Environmental and Public Relations and Corporate Communications.

    She was responsible for over 800 employees and helped El Paso set new records for annual customer satisfaction scores and earn its first JD Power top performing utility award in 2019 as well as helping them through a successful merger with IIF, an infrastructure investment fund advised by J.P. Morgan.  El Paso Electric is a regional electric utility that serves over 400,000 customers in a 10,000 square mile area of the Rio Grande valley in west Texas and southern New Mexico.
    “Elaina has a wealth of experience in the electric industry, including generation, which is a huge asset for us, “said PWC Chair Wade Fowler.   “She’s been a leader at outstanding utilities including public power utilities in San Antonio and Austin Texas.    She was highly sought after by several other organizations and we are very fortunate that she chose PWC and Fayetteville.  We are excited about the future of PWC and what she brings to it.  She’s a very relationship oriented and in addition to PWC, is looking forward to her involvement in the community.”

    Ball served in leadership roles at two of the nation’s largest municipally owned electric systems.  Prior to joining El Paso Electric, Ball worked at Austin Energy, the publicly owned electric utility serving 450,000 customers in the Austin, Texas area.  While at Austin Energy, she served as Chief Operating Officer and was responsible for power generation, transmission and distribution, information technology and onsite energy resources. She also served on the board of the South Texas Nuclear Project electric generating station.

    Ball served as Vice President, Technical Services at CPS Energy, the municipally owned electric and gas utility serving over 800,000 customers in the greater San Antonio area from 2006-2012.   At CPS, she was responsible for electric transmission, substation and distribution engineering, and operational technology, among other functions.

    “I’m very excited to join the great team at the PWC and for our family to be a part of this community,” said Ball.  “PWC is a significant asset and plays a vital role in the community’s success. It is known throughout both the electric and water utility industry for its excellent operations and I look forward to continuing the legacy of strong leadership at the PWC and continuing that excellence of providing safe and reliable service to our customers.”

    Ball is an active civic leader, currently serving on the El Paso Hispanic Chamber of Commerce Board of Directors and El Pasoans Fighting Hunger Board of Directors. She is also a current Board of Directors member of the Association of Women in Energy.    A native of Texas, Ball has a Bachelor of Science degree in chemical engineering from The University of Texas at Austin.

    About PWC:
    Fayetteville PWC is a municipally owned utility that provides electric, water and wastewater service to over 118,000 customers in Fayetteville/Cumberland County (NC).  With over 600 employees and as the 37th largest municipal electric utility in the US, PWC has been recognized by the American Public Power Association for outstanding system reliability as 5-time recipients of the RP3 (Reliable Public Power Provider) Diamond Designation and as two-time winners of the APPA’s E.F. Scattergood System Achievement Award for sustained achievement and customer service.  A member of the Partnership for Safe Drinking Water, PWC has the distinction of being the first NC utility to receive the Director’s Award for outstanding commitment to quality drinking water and has maintained that designation for 19 consecutive years.

    Carolyn Justice-Hinson
    Communications & Community Relations Officer
    Fayetteville Public Works Commission
    PO Box 1089
    Fayetteville, NC  28302
    Carolyn Justice-Hinson, Communications/Community Relations Officer
    carolyn.hinson@faypwc.com, (910) 223-4009